The Lifeline program in Illinois helps low-income individuals and households obtain local telephone or broadband service through a partial subsidy of monthly bills. UTAC also provides a partial subsidy towards the cost of installing a new phone or broadband connection for wireline subscribers.
In 2017, there were over 22,000 individuals or families participating in Lifeline in Illinois.
Check to see if you qualify.
Universal Telephone Assistance Corporation (“UTAC”) is a not-for-profit corporation of which all Illinois local telephone companies are members. The principal purpose of UTAC is to oversee the Universal Telephone Service Assistance Program (“UTSAP”) in Illinois, which provides the Link-Up and Lifeline programs.
The UTAC Board is composed of nine directors, selected by the membership of UTAC. Five of the directors of UTAC represent telephone companies, two represent consumer interests, and two represent low-income customers.